Heidi val'Tensen wrote:
My wife needs to know what val'Ossan generally look like - hair color, facial features, general height, etc. Thanks
The only official reference I could find was the 3.0 Codex Arcanis, which I'll paraphrase as: blue-eyed, black-haired, tall, and dignified.
There hasn't been much physical description of the various val'Ossan NPCs that were seen in the Crusade arc. Most were the northern, Milandric branch. The most prominent, then-Count Felix val'Ossan, was described as being a bit more than 5 feet tall with a slight fencer's build and a near-comic wisp of a mustache. It's not specifically stated, but it read to me like that's an unusual appearance for the family.
The southern (Salantian) val'Ossan have been described as blond, but that may have been the whim or mistake of the adventure author.
Cheers --
James